Warranty Smart is a vehicle warranty company providing extended warranty programs that are underwritten by Pacific & Orient for cars without warranty; be it new, reconditioned or used second hand cars. Established in Malaysia since 2013, we are currently the most extensive vehicle warranty provider in South East Asia with offices and operations in Malaysia & Indonesia. The current head office is situated in Petaling Jaya, Malaysia whereas the other regional office is situated in Jakarta, Indonesia. Alongside with our extended warranty programs, we consistently cater a series of after-sales-services to our car dealers and vehicle owners. These services include 24hrs nationwide towing, call center for technical support, personalized claim advisors, speed claim system and nationwide panel workshops coverage.
Founded in 2013, Warranty Smart has built a reputation as a leader in the warranty industry. With years of experience in the reconditioned and used car market, we understand the importance of comprehensive coverage and reliable service.
Firm is founded
Panels around Malaysia
Warranty subscribers
Employees
At Warranty Smart, we are committed to staying ahead of the curve by embracing new technology, expanding our partner network, and continuously enhancing our coverage offerings. We are proud to lead the way in automotive warranty, setting the standard for protection and customer satisfaction.
Dealers Program
Each warranty program has its own benefits to businesses and car owners alike. What sets Warranty Smart apart from everyone else is that we are able to design a custom plan to suit to your business needs.
With an extensive coverage parts list, We are able to customize a plan to your needs. Pick and choose what coverage suit your needs the most and We will come up with plans that are suitable for your car dealership.
Generally, all our plans cover a minimum of 1year/30,000km warranty period. We are able to adjust this accordingly to your needs, may it be 2 years, or any period; up to a maximum limit of 15 years age for each vehicle, from its year of make. Unlimited Mileage coverage is available too!
Every extended warranty program has its respective Per Claim & Total Aggregate Claimable amounts. The claims amount is directly dependent on the premium negotiated. As such we are able to adjust the claims limit accordingly.
Warranty Smart is the preferred warranty partner for car dealers across Malaysia.
With over 70% of Malaysia’s dealer network choosing Warranty Smart, our programs are widely recognised for reliability, reflecting strong market confidence and familiarity — giving car buyers added confidence and peace of mind in their warranty choice. Trusted by car dealers across Malaysia, Warranty Smart is a widely adopted warranty solution in the automotive market.
At Warranty Smart, we believe in giving back to the community. Each year we organize annual CSR initiatives to support those in need.
