Towing Service

1300 80 1818 (24hrs)

Claims

018-989 0133

018-228 0133

Hotline

1300 800 833

(10am - 5pm)

Insurer

Pacific & Orient Insurance Co. Berhad

Why do you NEED Warranty Smart?

  • Your vehicle is one of your largest investment, yet it is also highly susceptible to sudden breakdown which are generally expensive to fix.
  • Cost of Parts & Labour in workshops are increasing. Warranty helps buffer you from these rising costs.
  • A single breakdown (like gearbox, ECU, or turbocharger failure) can easily cost thousands of ringgit. With Warranty Smart, you don’t have to bear the full financial burden for costly repairs when you least expected it!

See Warranty Smart IN ACTION

Why CHOOSE Warranty Smart?

Trusted protection, nationwide support, and a claims experience built around you.

Explore More

  • Comprehensive Coverage

  • Insured by Pacific & Orient Insurance Co. Berhad

  • Backed by over 300 panel workshops nationwide

  • Open Service Concept

  • 24/7 Nationwide Towing

  • Free Mobile Inspection & On-Board Diagnosis

  • Unlimited Mileage Coverage

  • Unlimited Claims Frequency & Intervals

  • Fast Claims Approval

  • Team of Personalised Claim Advisors

  • Option for Betterment on new parts replacement

  • Free Transfer Ownership

Why clients RELY on us

Founded in 2013, Warranty Smart leads with transparent coverage, proven claims support, and protection backed by Pacific & Orient Insurance. Select a pillar below to read more.

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Subscribers nationwide

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Panel workshops

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Team members

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Years of trusted service

What our SUBSCRIBERS Say

  • Adi Hakim Talib

    I would like to express my sincere appreciation to Warranty Smart Sdn. Bhd. for the excellent service provided throughout my warranty claim appeal process. Special thanks to Yuriko for her professionalism, responsiveness & dedication in assisting me. She was very helpful, kept me updated, & ensured the process went smoothly. My appeal was successfully approved thanks to her effort and support.

  • Siva Nesan

    Very efficient services and customer care..... Recommended. I did two claims within a year for my VW Mechatronic..... It's worth every penny you spent on purchasing the warranty.... Special thanks to Mr. Wan for his extra efforts and great customer service during my claim process....Always keep the customer in comfort zone with his inter personal skills..... Again thanks Mr. Wan

  • Churchill infolliance

    Mr Yuriko was very helpful and professional in assisting me with my Smart Warranty claim. He explained the process clearly, followed up promptly, and made the whole experience smooth and stress-free. I really appreciate his support and excellent service. Highly recommended.

  • Maggie Tan

    Thank you to Ms Yuriko, very good service and keep help me follow up my claim status. Very appreciated with her service and fast responses as well. Well done. Ms Yuriko

  • Amalina ZF

    Appreciation goes to Mr. Wan for helping me to sort out my car insurance claim. Even though he had just taken over my account and inherited the issues caused by the previous handling, he took immediate ownership, resolved the problem quickly, and guided me through submitting a new claim. I truly appreciate his professionalism, patience, and support in turning a stressful situation into a positive experience! He deserved a highlight!

  • Arill Sharill Amree

    Don't sweat the process — claims are fast and easy. Getting your part replaced is usually quick too, though it depends on the issue. This smooth service is backed by the superb customer support; En Wan, in particular, is super helpful and fantastic! Just make sure the warranty rules are covered!

  • Ravi Varan

    Just bought a car from a dealership & the car had gear problem the day after. Contacted my car dealer & all they did was asked me to refer Warranty Smart. Went straight to Warranty Smart's office & was handled by Mr Kamil. Explained to me about my warranty coverage throughly also recommended and setting up an appointment right away with the nearest gearbox specialist panel workshop. Did a free check & found out it was the only gear level is dislocated. All those hassle & the panel workshop did not charged me a penny. Kudos to Mr Kamil for sorting out for me from the beginning!

  • Limon Mia

    Thanks a million Yuriko. My car has problem with Aircon coolant and some others. as a new car owner i didn't experience this kinda problem and i didn't understand how to handle the service procedures. Yuriko is very kind, well behaved and helpful. She helped me from the beginning. I did lots of questions to her but she served me with enough patience and updated me daily about service and all. My trusted place for anything about car services.

  • Suren Raaj Vellikannan

    Highly recommended! Mr. Wan provided excellent service throughout my car warranty claim process. He was very helpful, fast, and efficient in assisting me. Everything was handled smoothly without any hassle. Really appreciate his professionalism and dedication!

  • Jezzey Ng

    This review specifically goes out to En.Wan.He has a commendable ability to deescalate a bad situation. He also recognised and prioritised a unique case which made the claims process a lot smoother while being attentive to my concerns

  • Shahrul Akmal

    Thank you Warranty Smart. Shout out to Miss Yuriko the best employee and i hope you give her a raise. Thank you for following up and helping me with my claim. Really appreciate it.

  • Yoke Fun Wong

    Strongly recommend Warranty Smart as their staff, Wan is very professional, helpful and attentive. Thank you so much.

  • Mohd Najib Mohd Noor

    I had a really good experience. The service by Warranty Smart was fast, efficient, and done with care. The team especially Kamel was polite and made everything easy for me. Thank you!

  • Zaaba Yusoff

    Outstanding experience from start to finish. Highly recommended, thanks to Yuriko for the excellent support.

  • Renessh Jairaj

    Quick claim process with Wayne Auto Works. Knowledgeable boss and very efficient in liaising with the warranty agency. Very recommended!

  • say sayy

    Had a pleasant experience with warranty smart during my claims. Was assisted by En.Kamel he was very helpful and attentive during the whole process. Highly Recommended!

  • Syed Muhammad Aiman

    Sent my car for warranty claim, had some questions regarding on the warranty issue. Contacted smart warranty and kamel help me to explain all my curiosity and questions with ease. He knows what his doing. Good work kamel & smart warranty!

  • Ben

    Thank you Wan for the assistance to getting the approval for my claim. Able to answer all my questions and assist me.

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